Operations Supervisor

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Kansas City, KS

Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement plan, Paid vacation, Paid holidays
Job description
Loomis seeks highly qualified individuals to join our team. We are looking for Operations Supervisor at our location in Kansas City, KS.

We offer a comprehensive benefits package that includes:
• Automatic 401(k) plan for all employees
• A selection of benefits covering Dental, Vision, and Medical
• Long-term disability
• Flexible Spending Accounts
• Life and AD&D plans for employees and their dependents
• 3-5 years of operations is preferred
• Logistics or transportation skills a plus
• College education or military experience is preferred
• Safety and security experience
• Complete and maintaining scheduling/routing on daily basis, Oversight and coordination of route, and dispatch functions
• Controlling the costs of operations, Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions
• Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
• Responsible for training, counseling, disciplining, conduct and evaluation of driver / guards employees under their direction on a daily basis
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
• Investigating accidents and processing required paperwork
• Developing and maintaining customer service capabilities among all operations staff
• Responding to customer inquiries and/or complaints
• Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
• Short and long range operational planning to meet branch goals
• Communication with all employees to immediately resolve any outstanding issues and/or complaints
• Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an “as needed” basis
• Basic knowledge of transit vault , coin vault and CMS
• Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis
• Communicate with customers on a regular basis
• Communication with sales and administration on an “as needed” basis regarding updates of service and customers, and payroll issues
• Assume limited responsibilities during the absence of the Branch Manager on an “as needed” basis
• Direct operations to meet broad branch objectives, within policy guidelines
• Direct route operations, including structure and scheduling, establish procedure, enforce policy
• Profitability of branch, as related to quality and efficiency of operations; operation cost within guidelines, as provided
• Control of losses through implementation of effective risk management, training, supervision, and discipline
• Control of damages and injuries, through implementation of safety programs, training, supervision and discipline
• High level of observable safety, security and effectiveness of operating practices and use of equipment
• Leadership by example – modeling appropriate behaviors; and regular observation/ monitoring of route activities and crew needs, Self-development and subordinates through on the job training and other training
• Scheduling and routing experience
• Good communication skills
• Computer literacy
• Problem-solving skills
• Multi-task oriented

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Loomis is an EOE M/F/V/D Drug Free Workplace.